F.A.Q
How can we help you?
Frequently asked questions
All foundations with CC160 or our new QBB2P foundation. The base on the pole can be adjusted independently of this. We offer several variants and customizations with adapter solutions, please contact us to find a solution.
Yes, it is available on our website, www.ONEPOLE.no, under the relevant product.
No, these are not included as it is not required to mount this securely inside the ONEPOLE. We recommend using M5-8mm screws.
Yes, we custom-produce ONEPOLE according to customer requests. This affects price and delivery time.
Poles can be connected to all types of distribution networks, including: TN-Network – this is the most common distribution system in the EU and Europe, and it is also used in Norway, especially in newer installations. IT-Network – this is an older Norwegian solution that is not as widespread in other countries. Although IT distribution was previously widely used, it is now being phased out. The solution is still in use in many parts of the country. TT-Network – this network is used in more limited geographic areas, typically in Southern Norway and Western Norway.
Depending on the size, 1-4 chargers per ONEPOLE.
In principle, yes, but size is a factor. The backplate/bracket is what determines whether the charger fits or not. The ONEPOLE is universal.
Stocked items: Generally, packed and shipped 1-3 days after the order is received. Non-stocked items: 4-5 weeks delivery time.
Aluminum – 10-50mm² Copper – 1.5-35mm²
Yes, in our TUV-certified ONEPOLE, Q9MSL-3, it is allowed to connect fuses.
Yes, ONEPOLE can be delivered in any color for an additional cost, and extra delivery time should be expected.
Actual shipping costs, calculated based on the weight and dimensions of each individual shipment. Option for ex-Works delivery.
Lights mounted at the top of charging poles can be managed in several ways to meet different operational needs and enhance functionality. Centralized Control Lights can be connected to a shared circuit and controlled from the main distribution board using a photocell or astronomical timer. These components are readily available from standard electrical suppliers. Local control for installations requiring flexibility, lights can be controlled locally using devices such as astronomical timers or relays. For smart control (recommended), optimal convenience and future-proof functionality, we recommend using a Plejd Bluetooth relay. This solution enables automated control based on time and sunrise/sunset, offers simple configuration via a mobile app, and provides high adaptability. A battery backup can also be integrated to maintain time settings during power outages. This approach delivers a versatile and scalable solution that can be easily tailored to various charging infrastructure setups.